Frequently asked questions
- How-to start?
-
Create an account, add funds, and choose one of the two available plans.
- How many addresses can I have in my wallet?
-
We do not limit the number of addresses you can have, so it is virtually unlimited.
- Do you apply any service fees to my transactions?
-
No, we don't gamble with your coins. You will receive the same amount, minus a small network fee, for a fast priority transaction.
- I need a two wallets, how to manage?
-
When you need an additional wallet, the only option is to create a new account.
- What type of wallet will I have?
-
A standard deterministic wallet.
- What kind of adressess will I have?"
-
Bech32 or Segwit Addresses Format (bc1...).
- How fast will I get my coins?
-
Our system automatically sends your coins as soon as the transaction receives at least two confirmations.
- Do I need to provide some paperwork or ID's?
-
No, we are not a payment processor or a fintech company in any way. We have provided you with a hosting solution that can effectively manage your cryptocurrency transactions.
- Can I get my seed phrase?
-
Our system operates a bit differently, so you can't.
- Can I convert my coins to traditional currency and withdraw to my bank account or debit/credit card?
-
No, you can't.
- Do you offer Ethereum, Tron, Tether, etc.?
-
No, we don't. We only provide solutions for Bitcoin.
- Can I restore my legacy service?
-
Without any chance!
- Is your service safe enough?
-
We are not holding your coins. Once the transaction is confirmed, it will be immediately forwarded to you without any need for you to request it.