Frequently asked questions

How-to start?

Create an account, add funds, and choose one of the two available plans.

How many addresses can I have in my wallet?

We do not limit the number of addresses you can have, so it is virtually unlimited.

Do you apply any service fees to my transactions?

No, we don't gamble with your coins. You will receive the same amount, minus a small network fee, for a fast priority transaction.

I need a two wallets, how to manage?

When you need an additional wallet, the only option is to create a new account.

What type of wallet will I have?

A standard deterministic wallet.

What kind of adressess will I have?"

Bech32 or Segwit Addresses Format (bc1...).

How fast will I get my coins?

Our system automatically sends your coins as soon as the transaction receives at least two confirmations.

Do I need to provide some paperwork or ID's?

No, we are not a payment processor or a fintech company in any way. We have provided you with a hosting solution that can effectively manage your cryptocurrency transactions.

Can I get my seed phrase?

Our system operates a bit differently, so you can't.

Can I convert my coins to traditional currency and withdraw to my bank account or debit/credit card?

No, you can't.

Do you offer Ethereum, Tron, Tether, etc.?

No, we don't. We only provide solutions for Bitcoin.

Can I restore my legacy service?

Without any chance!

Is your service safe enough?

We are not holding your coins. Once the transaction is confirmed, it will be immediately forwarded to you without any need for you to request it.